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Privacy Policy

This policy describes how MS PROD S.L. (“we”, “us”) processes personal data when you use our website and when you interact with us in relation to our animation and production services.

Data controller

  • Controller: MS PROD S.L.
  • Tax ID (NIF): B75695791
  • Address: Avda San Sebastián 108, 38002 Santa Cruz de Tenerife, Spain
  • Contact: hello@mediasolution.es

What data we collect

Depending on how you contact us or use our services, we may process:

  • Identification and contact data: name, email address, telephone number, company name, and any other information you include in forms or messages.
  • Application or project-related data: information you send when you apply for a role or request information about co-production or services.
  • Technical data: IP address, browser type, device information, and similar data collected through cookies or similar technologies where applicable (see below).

Purposes and legal basis

We use your data to:

  • Respond to enquiries and manage our relationship with you — legal basis: performance of pre-contractual steps or legitimate interest in responding to requests.
  • Process job applications — legal basis: pre-contractual measures and, where applicable, consent for specific processing.
  • Operate and secure the website — legal basis: legitimate interest in a secure and functional online presence.
  • Comply with legal obligations — legal basis: legal obligation, where applicable.

Retention

We keep personal data only for as long as necessary for the purposes above, including any statutory retention periods (e.g. accounting or tax requirements). Application data will be kept for the duration of the recruitment process and a limited period afterwards unless you ask us to delete it earlier, subject to legal limits.

Recipients and transfers

We may share data with service providers who assist us (e.g. hosting, email), under appropriate agreements. Where a provider processes data outside the European Economic Area, we implement safeguards in line with applicable data protection law.

Your rights

Under the GDPR and Spanish data protection law, you may request access, rectification, erasure, restriction of processing, objection, and data portability where applicable. You may also withdraw consent at any time when processing is based on consent. You can lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

To exercise your rights, contact us at hello@mediasolution.es.

Cookies and similar technologies

Our website may use cookies or similar tools that are strictly necessary for operation or that help us understand how the site is used. You can control cookies through your browser settings. We do not use optional marketing cookies unless we inform you separately and, where required, obtain your consent.

Changes

We may update this policy from time to time. The “Last updated” date below will be revised when we make material changes.

Last updated: April 2026